Privacy Policy

Effective Date: 7/28/2025

Wound Wellness ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or submit your information to us through forms, including consent to receive communications.

1. Information We Collect

We may collect the following information when you visit our website or fill out a form:

Full name
Email address
Phone number
Zip code or location information
Appointment preferences
Other information you voluntarily provide

2. How We Use Your Information

We use the information you provide to:

Contact you about services or appointments
Send you SMS messages and/or emails related to scheduling or inquiries
Improve our services and website
Respond to your questions or requests

We do not sell or share your information with third parties for marketing purposes.

3. SMS Consent and Opt-Out

By submitting your information, you agree to receive text messages from Wound Wellness at the number you provided. These may include appointment reminders, service updates, and special offers.

Message and data rates may apply.
Message frequency may vary.
You can opt out at any time by replying STOP.
For assistance, reply HELP or contact us at +1 310-853-5350.

Your consent to receive SMS messages is not a condition of any purchase.

4. Mobile Terms & Text Messaging

Wound Wellness will never share or sell your mobile number or opt-in consent with third parties for marketing purposes.

By providing your phone number and opting in, you consent to receive SMS messages from Wound Wellness related to your wound care inquiry, including appointment confirmations, reminders, and relevant updates.

Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP to unsubscribe to +1 310-853-5350.

5. Data Protection

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

While we take privacy seriously, please do not submit sensitive health or medical information through the website form. If you are a patient submitting protected health information (PHI), it should only be done via secure, HIPAA-compliant systems provided by our office.

6. Third-Party Services

Our website may use third-party tools (such as scheduling platforms or analytics services) that collect standard browsing data or form input. We only partner with providers that adhere to strict data privacy and security standards.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this policy or would like to request access to or deletion of your information, contact us at:

Wound Wellness
Phone: +1 310-560-1575
Email: info@wound-wellness.com